HAYES ONLINE AUCTION

Online Auction
1. Every auction lot is sold “as is, where is, with all faults known or unknown” without warranty or guarantee of any kind. We will do our best to inform you of any issues in item description, but they are sold "as is, where is". Every effort is made to describe the condition of the item accurately. All items must be considered used or previously owned; even if labeled new in box, we cannot guarantee the item will be in full retail condition. Item description, nor any oral statements made by Seller or Auctioneer and employees concerning any item shall be construed as a warranty, either expressed or implied. Assume ALL items, including, but not limited to, appliances, electronics and gas-powered equipment, are untested unless stated in description. All bidders rely solely on their personal inspection and not on information listed on the site. It is the bidder’s responsibility to attend the Preview when offered. Bidder’s failure to personally inspect any item, whole or in part, will not constitute grounds for any claim, adjustment or refund. No returns, exchanges or warranties. ALL SALES ARE FINAL.
2. A 15% internet buyer’s premium is in effect for all bids. 
3. Visa, MasterCard, Discover and American Express are accepted for payment. A $1.00 charge will be used to verify a credit card. The fee is released once the credit card is verified. Bidder is responsible for updating their credit card information. If winning bidder’s credit card charge fails to clear at the close of the auction, payment is due in the form of cash or check at Pick up. NO EXCEPTIONS. 
4. If you do not have an ST-10 on file with us you will be charged the current Virginia sales tax rate. NO EXCEPTIONS. You must email completed ST-10 to roanesantiques@gmail.com at least 24 hours before the auction starts to close. A copy of the form can be found here: https://www.tax.virginia.gov/sites/default/files/taxforms/exemption-certificates/any/st-10-any.pdf.
5. Registering and placing bids means that the bidder has read and fully understands the terms and conditions of the internet auction and agrees to be bound thereby. When you bid on any item, you are entering into a binding contract. If your bid is the winning bid on any item(s) your credit card will be charged at the conclusion of the auction. Bids cannot be removed, changed or lowered once placed. There are no credit card charge backs.
6. Auction ending will proceed as a "soft close". Items will begin to close at the posted hour and five (5) items will close every minute. If a bid is made on an item in the last minute of closing, time will extend on that item by 1 minute, allowing for the other bidder to respond. If no further bids are made in that 1 minute, the item will close. 
7. All paid for items must be picked up by the published scheduled time. SHIPPING IS NOT AVAILABLE for this sale. If items are not picked up by the published time, they will be deemed abandoned and become the property of Roane's Antiques at The Cottage LLC. Please do not bid if you are not able to pick up your items on the scheduled date. NO REFUNDS. All Pick up dates set at the beginning the auction are subject to change pending unforeseen weather conditions in the locality on the original auction Pick up date. In the event of severe inclement weather, the auction Pick up will be rescheduled.
8. You must bring your Invoice with you to Pick up. When arriving at your specified pick-up time, you are responsible for identifying and gathering your purchases. Bring whatever you need to safely and properly remove your items from the location, including adequate manpower, moving equipment (i.e., hand cart or dolly), tools, wrapping materials, boxes, bags, etc. The staff on site are only available to help you locate your items and cannot assist you with packing or loading your items.  
9. By departing from the Pick up location, you agree that you have all the correct items and are satisfied with them. Before leaving the location you must inspect your items and discuss any issues with the staff leader or representative on site. 
10. If bidders or their representatives do not follow the guidelines as stated in these Terms and Conditions, there is a possibility bidder will be removed from the auction and it may also result in suspension of future bidding privileges. 
Thank you and welcome to Roane's Antiques at The Cottage!