Granite Bay Estate Sales, Inc.

"I was referred to Granite Bay Estate Sales and all I can say, it made my life so much easier. I meet with Tim and Helen at the house gave them the keys and they took over. They were honest, efficient, professional and basically came in and handled what was needed. Which was a stress free process. They cleaned all the extra items that didn't sell and then had the house professionally cleaned along with the carpets. Which looked amazing after!!! I would highly recommend having Granite Bay Estate Sales handle your transition in life's bumps in the road."Jason DarnealJune 2016

When our widowed 84-year-old mother decided to downsize from her large home in Cameron Park to a smaller place, we (her daughters) decided that we didn't have the expertise, energy, or time to invest in trying to sell the furniture, tools, and other items she was not going to take with her. We agreed that going through an estate sale company would be our best solution. We investigated several estate sale companies online. We needed a company who could respond quickly because our mother had already moved and the real estate agent wanted the house empty for better showing. We needed a company who would be able to get everything out, whether it sold or not. We wanted a company who would understand the value our mother placed on her things and treat them accordingly. If we could find a company with expertise in tools- our mother had inherited a great many tools from our step-father- that would be a big plus. Finally, we wanted a company that would charge what we thought was a reasonable commission.

Granite Bay Estate Sales was the only company who met our criteria. We invited representatives from three companies to walk through the house with us. Based on their proposals, we would select one of them. As we walked through the house with Tim and Helen, we noticed immediately that they understood how much these things meant to our mother. Time had the expertise in tools that we wanted. Helen clearly appreciated the value our mother placed in her things, pointing out to us some items that might sell easier or faster than others. We chose Granite Bay Estate Sales.

Helen was our main contact. She held our hands through the whole thing. We had not been involved with an estate sale before. And since two of us would be directly involved in the process, she'd have to help us both be clear about everything. Helen managed our expectations very well. She explained the process and answered our questions. She worked with us to customize and rephrase the contract so that the financial arrangements as well as the service to be performed were explicit and adequately detailed. She helped get appraisals where necessary and did lots of research to determine the value of various items. She was available, via phone and email, for additional information before and after the sale. She also spent much time and effort in trying to sell items that had value but did not sell during the 2-day sale itself.

From our viewpoint, the biggest differences Granite Bay Estate Sales made in our estate sale were:

-Communication- expectation-setting, availability, progress updates, status of various high-value items that didn't sell during the 2-day sale, etc.
-Trustworthiness- because we wanted to get the best price possible on all of our mother's valued items, it was critical to us that we could trust Granite Bay Estate Sales. We felt they dealt with us honestly, treated the items with care, did the research that was required, and went above and beyond our expectations to try to sell items that had value but a very limited market.

-Efficiency- we needed to turn this task over to professionals partly because we didn't have time to do it ourselves. Granite Bay Estate Sales were able t take on this task and hold the sale two weeks later. This was a lot of work to do in a short period of time, counting the preparatory research, planning, marketing, and organizing, and they pulled it off.
Finally, as with any situation of this type, when the inevitable customer service issue arose, Tim and Helen immediately jumped in to resolve it. In our case, we found some items left under the house in a dark back corner after the sale. Within 2 days, Tim was there to remove that stuff- mostly trash.
We can unreservedly recommend Granite Bay Estate Sales for an estate sale. While we didn't get as much money from the estate sale as we had hoped- probably a common occurrence- we did have a very positive experience with Tim and Helen. They did everything they could, and far more than we would have or could have done ourselves, to find buyers and sell these items. What wasn't sold was donated, where possible, and only a small portion was taken to the local dump- both actions handled completely, with our consent, by Granite Bay Estate Sales. They managed to make this experience pleasant and far less stressful that it might have been.Dorene and Denise MatneyJuly 2016

Recently I employed Granite Bay Estate Sales to handle the sale of my all of the items in my home before my move. This consisted of everything from large appliances and furniture to small knick knacks.

I was very impressed with the level of professionalism and courtesy they provided. This was a very stressful and difficult time for me. The wonderful personnel at Granite Bay made the experience stress free and enjoyable.

The Granite Bay personnel are extremely trustworthy and efficient. I am recommending this amazing company to any of my friends who are looking for a top notch estate sale company".

Sincerely,Linda GoddardJuly 2016

"We highly recommend these folks. From the first meeting and evaluation of our sale items, we knew we were dealing with professionals who would maximize our returns. Pricing, display, human resources, and constant communication were all evident throughout the process. Helen and Tim delivered in a most unbelievable way. We can't say enough about them."

Randy and Barbara Stricklin

NewcastleRandy & Barbara StricklinAugust 2016

"I have been working with estate sale companies for several years. Many of them talk about service and representing themselves with the highest integrity, Granite Bay Estate Sales does not just talk about it, they deliver it. it's very difficult to balance the seller and buyer and ensure both are satisfied with their transaction. I can speak first hand that this is truly their goal. I have been extremely happy with my purchases and will suggest them to all my acquaintances in the industry. These guys are good!!"

Greg BodineSeptember 2016